Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Best Story Tellers

Andy once worked on a legacy government system so outdated, his team had to consult retired employees just to understand the code. One missing character led to reduced Social Security checks—and a nationwide panic just before Christmas.
What begins as a dream project quickly turns into a high-stakes legal battle. This episode unpacks a cautionary tale of trust, missed warning signs, and the business fundamentals that can make—or break—you.
Matthieu Mehuys took on a high-stakes garden project for a wealthy client—only to end up blindsided by delays and an unexpected lawsuit. His story is a powerful lesson in preparation, client expectations, and surviving your first business crisis.