Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Most Dramatic

Anthony’s selection of his top-notch horror stories include a huge variety of plot twists, cross-state road trips, conflictive exes, and fishing metaphors. But more than anything else, a bunch of useful lessons learned from a lot of years in the industry.
The horror story that ends up with the client coming back with an apology and a job offer decades later.
Doing the proper background check and finding out who actually makes the decisions goes a long way, and so does trusting your instincts.