Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Guests

Even if everyone has horror stories to tell, no one likes to talk about the pain they’ve been through, even less if it’s related to their work life. Client Horror Stories is the place where everyone who has a story to tell, and lessons to share from it, is welcome, regardless of their job, age, and industry.

Our guests are a compilation of very brave and passionate people who’ve decided to sit back and have an open-hearted conversation about the worst clients they’ve had in their careers. And of course, the possibility of having other people learn from their mistakes just as they did is a great plus.

Anika Jackson is VP of Operations for Full Capacity Marketing. As a marcom executive, her knowledge of the intersections between public relations, branding, and digital media management is a perfect match to elevate results for FCM’s customers. Anika serves as an adjunct graduate professor at the USC Annenberg School for Communication and Journalism. She sits on the advisory board for the UC Santa Barbara Women in Leadership executive program, is a member of the Intuit Small Business Council and contributes her knowledge and thought leadership for the benefit of multiple local, national, and global organizations. Most recently, she is co-founder/ board member for Learn Grow Lead, on the board of InfluenceHers, and is on the incoming National Charity League Pier Chapter board as VP of Communications. Anika launched her marketing and business podcast, Your Brand Amplified, in 2020. It now has 30,000 monthly listeners and more than 500 5-star reviews.

Robert is an experienced auditor with a demonstrated history of working in government.

Skilled in Internal Audit, Analytical Skills, Microsoft Word, Management, and Report Writing. Strong audit professional with a Master’s Degree focused in Financial Forensics and Fraud Investigation from Metropolitan State University of Denver.

He’s currently the Financial Planner of Delagify Financial.

Mark is the author of The Career Toolkit, Essential Skills for Success That No One Taught You and creator of the Brain Bump app.

Educated at MIT, Mark has spent his career launching and fixing new ventures at startups, Fortune 500s, and academia. He’s developed new software languages, online marketplaces, new authentication systems, and tracked criminals and terrorists on the dark web. Mark helped create the Undergraduate Practice Opportunities Program, MIT’s “Career Success Accelerator”, where he’s taught for twenty years.

Mark also serves on the board of the non-profit Plant a Million Corals.

Matt Davis is not your typical stodgy lawyer that loves golf. He hates golf and he really dislikes a lot of lawyers because there is a selection bias for sociopaths in the law. Trust him, he’s been in the trenches for over thirty years!

That said, he does not really practice much anymore because he had a midlife crisis and started a law firm, Davis Business Law. He is the CEO, sole owner and with his team they put it on the Inc 5000 list and they will keep it there because they are still growing with seven offices and counting!

Jeremy Streten is a founder and chief executive officer at Business Legal Lifecycle. He is the author of the amazon number one best selling book “The Business Legal Lifecycle”.

Jeremy has appeared on various television shows, podcasts and radio interviews. He also provides regular content for websites across the world.

Based in Manchester, UK. I have 8 years of experience in managing Paid ad campaigns; and assisting with wider marketing channels. Also an avid bookworm and Potter nerd :)