Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

That time your cowboy mounted shooting client ripped his tax return in half in front of you (with Liz Farr)

That time your cowboy mounted shooting client ripped his tax return in half in front of you (with Liz Farr)

How often do you see a headline like that? Well, that’s because not often we get stories like this. On today’s episode, we have our first ever guest from the finance world: Liz Farr, Founder & CEO of Farr Communications, telling us an incredibly dramatic story, filled with incredible twists and lessons.
Liz’s story takes us back to 15 years ago, when handwritten tax notes and mail filing your returns were not red flags at all… unless they actually were. Apparently, even when you refuse to pay your taxes for 10 years, you might still want the documentation in order to continue developing your tax-avoiding business.
Being a powerful combo that includes horse riding while balloon shooting, IRS agents, vanishing clients, and massive debt, today’s tale has a lot to teach us on retainer costs, gut-instinct listening, and the risk of being too close to the person you are working for.
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