Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

That time when a client paid you with fake checks (with Mickie Kennedy)

In today’s episode with Mickie Kennedy, President of eReleases, we will hear about a harrowing client horror story that happened when he was just 4 meager years into his business, and that he was kind enough to share here with us & Our Beloved Host, Morgan Friedman.

Mickie has a press release distribution business he has been running for more than 25 years now. At such an early start, he was approached by a client from a music conservatory for a press release. After negotiations and a lot of discussion, the project was initiated. Eventually, he received a check from FedEx for the client’s payment. He cashed it in and was then informed by the bank that the checks were—surprise, surprise—fakes!

He then went to file a report to the police, who only told him they weren’t going to do much to help since the amount was only less than a thousand dollars. Mickie was advised to take the matter to small claims court. His client was also informed and got a bit scared and asked him if he could pay via credit card. He trusted his client and 2 months later, he received a charge-back on his account.

What a roller coaster! The PR world is full of these stories, so dive right into the episode to learn more about it.

 

Morgan Friedman

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