Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Max Emma

I’m a Certified Franchise Executive with years of hands-on experience in the franchise world.

As an immigrant from the former Soviet Union, I arrived in the U.S. over 32 years ago, barely speaking English. Through my own creative “know-how,” I mastered English, graduated with honors, and climbed the ranks of corporate America—only to leave it all behind 23 years ago to follow my entrepreneurial calling.

I enjoy traveling, spending time with my kids, and relaxing with a single malt and a cigar.