Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Kathryn Smith

Kathryn Smith is the Founder and Principal Consultant of Walton Birch, a web development and digital marketing consulting firm based in Marietta, GA. Walton Birch helps small businesses show up credibly and professionally online with expertly-built websites, online stores, and marketing campaigns. Since 2019 she has helped dozens of small businesses and entrepreneurs launch and grow their businesses. Kathryn is a passionate advocate for women and underestimated founders. She is the co-founder of the Black Lady Business School, an Atlanta-based organization that helps lower barriers to success for Black women and minority entrepreneurs. Through her work she is helping to rethink and invent new ways to serve and support underestimated founders.