Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Derrick Van Mell

Derrick Van Mell runs The Center of Management Terms & Practices, the global standards body for general management. After being a consultant for years, Derrick saw the need to create the first-ever standards for management ethics, terminology, and competence. He has a BA in Economics, an MBA, and an MA in English. Derrick speaks widely about leadership and is the author of three books, including “Atoms & Orchestras: The Case for Standards-Based Management.”