Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
Client Horror Stories

That time when your client forgot to disconnect her Facebook and Instagram accounts but you unintentionally saw spicy “tea” from her DMs (with Anika Jackson)

In this episode, Our Beloved Host, Morgan Friedman, welcomes a new guest, Anika Jackson, who brings us a story about the days when she was working with a client who had a million projects plus a nonprofit, which was bankrolled and produced by her husband. Although that may sound like a good thing, there are plenty of red flags that came with it and Anika had first-hand experience with this situation.

To start, each project had its own logo, website, and brand identity. The client hired multiple experts in different fields and with different scopes of work, including Anika, who was assigned as her PR manager. Whenever they would go to meetings, the client and her husband would be there, which causes confusion surrounding who is the actual boss.

Then, the client wanted to hire people as her employees but under Anika’s company. Anika didn’t know them, didn’t vet them, and didn’t want to hire full-time, but it happened. As days went by, things started getting weird, a lot of missed meetings, and all of a sudden, the contract just stopped without notice.

Anika found out that she was ghosted, and the client made a bunch of reasons like she wanted to stop doing services, she wasn’t happy with Anika’s team, and she didn’t feel like she was getting enough of Anika’s time.

But there was spicy “tea” that Anika discovered. Let’s just say it had to do with a risque virtual affair with somebody who was not her client’s husband. 

Learn more about the “tea” and more professional lessons in this episode!


Anika’s Linkedin

Anika’s Twitter

Anika’s Instagram

Anika’s Facebook

Morgan Friedman