Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

Episodes

EPISODES

That time getting “comfortable with uncomfortable conversations” was the key to managing your startup (with Kison Patel)

That time getting “comfortable with uncomfortable conversations” was the key to managing your startup (with Kison Patel)

On the importance of communication-friendly environments, fluid feedback, and the ability of giving bad news. 

That time your client threatened to fire you if you didn’t deliver a surprise demo, months before the due date (with Andrew Kemendo)

That time your client threatened to fire you if you didn’t deliver a surprise demo, months before the due date (with Andrew Kemendo)

Every now and then, just a little resentment is not that bad. Especially when the company that fired you tries to recreate your work without you, and massively fails. 

That time your cowboy mounted shooting client ripped his tax return in half in front of you (with Liz Farr)

That time your cowboy mounted shooting client ripped his tax return in half in front of you (with Liz Farr)

Tax avoiding, bizarre sports, IRS agents, and 10-years-old fraud are only a couple of the things we’ll be deep diving into in our very first accounting horror story, with the one and only Liz Farr. 

That time your inexperienced client turned into an influencer sommelier in less than 2 months (with Rick Schirmer)

That time your inexperienced client turned into an influencer sommelier in less than 2 months (with Rick Schirmer)

Straight from the Hollywood universe, Rick Schirmer brings us a tale on clients with very little experience, and very high expectations. “Influencer Sommelier” and “Delusional button” are just a couple of the brilliant concepts this episode includes. 

That time you had to develop two apps a day, every day, for a 19-years-old boss (with Ben Nuttall)

That time you had to develop two apps a day, every day, for a 19-years-old boss (with Ben Nuttall)

If the person that’s interviewing you for a job opens the door wearing flip flops and having no idea who you are, get out of there. A tale that leaves us valuable tips on trusting your gut, asking for second opinions, and not letting people push you to the edge. 

That time you poured your heart into your moonshot, but ended up burning down 3 acres of Stanford University (with Mark Jacobsen)

That time you poured your heart into your moonshot, but ended up burning down 3 acres of Stanford University (with Mark Jacobsen)

Every now and then there comes a project we believe in so much that we just can’t let it go, regardless of the acres we burn down. Mark’s tale teaches us important lessons on the chances we take when we are young, and how they can affect other people too. 

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