Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

EPISODES

That time your company had you working 36 hours straight, then took away your bonus (with Violet Femm)

That time your company had you working 36 hours straight, then took away your bonus (with Violet Femm)

Sometimes the horror doesn’t come only from clients, but actually from your boss himself. No matter how tempting it is, having your company paying for all the fancy wine you drink with your clients is probably not worth more than your mental health. 

That time your offhand joke became the embarring headline in the press (with Scott Kveton)

That time your offhand joke became the embarring headline in the press (with Scott Kveton)

A tale on choosing wisely. Whether it is your team members, clients, or the jokes you’ll tell to the press. 

That time your wonderful client was growing fast and doing great, then mysteriously shuts down overnight (with Bonnie Rothman)

That time your wonderful client was growing fast and doing great, then mysteriously shuts down overnight (with Bonnie Rothman)

A story on how sometimes you do everything right and you still fail due to factors that could never have been managed by you. 

That time your client believed that advertising was a magic solution, but still micromanaged the magician (with Collin Slattery)

That time your client believed that advertising was a magic solution, but still micromanaged the magician (with Collin Slattery)

A pandemic story that doesn’t take long to turn into a micromanaging meets blaming marketing for everything chaos. 

That time your mentor gifted you his house in his will, but removed you from it when you asked him for the money he owed you (with Will Rico)

That time your mentor gifted you his house in his will, but removed you from it when you asked him for the money he owed you (with Will Rico)

A very entertaining and interesting story that leaves us 3 key lessons: Choose your mentors wisely, don’t take advice from just anyone, and learn how to say “no”.

That time your agency was hired only to prevent the partner who hired you from getting fired (with Anthony Higman)

That time your agency was hired only to prevent the partner who hired you from getting fired (with Anthony Higman)

Anthony’s selection of his top-notch horror stories include a huge variety of plot twists, cross-state road trips, conflictive exes, and fishing metaphors. But more than anything else, a bunch of useful lessons learned from a lot of years in the industry. 

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