Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)
Client Horror Stories

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THE LESSON LEARNED

We believe every story our guests have shared has their own touch, and their own lessons to learn from. However, it seems that there are a couple of lessons that keep coming up, and that’s why they deserve their own separate page for you to take notes on.

Not all clients understand how digital advertising and marketing work but it's a challenge for digital marketers to overcome. However, Divya Patel was too unlucky to land on a client that self-sabotaged their brand. Watch the full episode here!
Communication is a vital ingredient for everyday living and therefore, knowing how to communicate, when to communicate, and what medium of communication is suitable to use in problem-solving various situations, are critical components as well. Learn more communication insights with podcast marketing specialist, Tom Schwab.
Communication is a vital ingredient for everyday living and therefore, knowing how to communicate, when to communicate, and what medium of communication is suitable to use in problem-solving various situations, are critical components as well. Learn more communication insights in this episode with podcast marketing specialist, Tom Schwab.
Even in our early days, leadership has always been engraved into education and society. As we pursue life, there will always be a time that our leadership skills will get tested. In this client-horror story, Braden Cadenelli shares how strong leadership plays a vital role in every situation, everywhere.
Customers aren’t always right. Some of them are really problematic to the point of using the customer card as a free pass to ”special treatment”. Let’s hear out how a company handled such a customer!
As they say, business and friends are never a good mix. This might be false for a few fortunate circles, but Timi was unlucky and learned it the hard way this time. Read on to find out how she got into this mess and how she recovered from it.