Client Management For Nice People: Jaw-dropping client experiences (and how they changed us.)

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THE LESSON LEARNED

We believe every story our guests have shared has their own touch, and their own lessons to learn from. However, it seems that there are a couple of lessons that keep coming up, and that’s why they deserve their own separate page for you to take notes on.

Learn more about the importance of identifying problem-bringers, detecting narcissistic tendencies, and finding problem-solvers among potential clients. With an open mind, gain insights into the strategies, warning signs, and practical tips that can help lawyers foster healthier and more productive professional relationships.
We all had that one straw in life where we just said, “That’s it. I’m done.” For Matthew Davis of Davis Business Law, this drama triangle-themed client-horror story led him to not deal with family law anymore.
When getting into an agreement, it’s important that everyone approves of the terms and that there is an element of mutual communication surrounding the agreement. But, in Jeremy Streten’s story, instead of communicating, his client and business partners just assumed they were on the same page.
When getting into an agreement, it’s important that everyone approves of the terms and that there is an element of mutual communication surrounding the agreement. But, in Jeremy Streten’s story, instead of communicating, his client and business partners just assumed they were on the same page.
Not all clients understand how digital advertising and marketing work but it's a challenge for digital marketers to overcome. However, Divya Patel was too unlucky to land on a client that self-sabotaged their brand.
Not all clients understand how digital advertising and marketing work but it's a challenge for digital marketers to overcome. However, Divya Patel was too unlucky to land on a client that self-sabotaged their brand. Watch the full episode here!